From fault report to paid invoice: HVAC jobs stay in one chat.
A customer reports a fault or requests an installation. Set the appointment, assign the technician and keep system photos, materials, tasks and service notes in project subchats. Create the invoice from the documented work and follow its payment status. Skava is a messenger, not a heavy ERP.
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A clear SHK workflow from callout to payment.
Skava is a simple messenger for the team. Chat, photos, subchats, tasks, documents and billing stay connected without the setup of a heavy ERP.
Turn the first customer message into a scheduled job.
The fault description, initial photos and customer details go into the project chat. Assign an appointment and open separate subchats for service or installation.
- Keep fault reports and installation requests separate and searchable.
- Assign the right technician, time and customer contact.
- Share system data and access notes before the visit.
Document the system while the technician is on site.
Photos of the unit, nameplates, readings, installed parts and work notes stay with the job. Tasks show what remains before handover.
- Record pipes, fittings, radiators and equipment with quantities.
- Keep maintenance documents and proof available for the next visit.
- Clarify questions with the office in the project subchat.
Invoice service and installation work from the same project.
Use documented labor and material for the invoice. Send the PDF to the customer and see whether payment is still open.
- Create invoices with company details, logo, prices and VAT.
- Export the document as a PDF for the customer or accounting.
- Keep handover, invoice and payment status traceable.
The fault report, appointment, unit photos, spare parts, service notes and invoice remain in one project for the next maintenance visit.
A practical workflow in Skava.
Frequently asked questions.
Is Skava a full ERP system for HVAC businesses?
No. Skava works like a messenger. The team chats in projects and subchats, shares photos and documents, assigns tasks and follows invoices. There is no complex ERP setup.
How does an HVAC service job run in Skava?
The fault report or request, appointment, service or installation, materials, documentation, invoice and payment status stay in one project.
What does the Skava HVAC app cost?
The download and getting started are free, with no credit card required. Paid plans are available for more storage and team features.
Manage the next HVAC job with Skava.
Free to get started. No credit card. Available in the App Store and on Google Play.
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